Terms of Service
Effective: February 1, 2026 · Last updated: February 1, 2026
Platform Disclaimer
Tempus Dispatch LLC ("Tempus", "we", "us") operates a Software-as-a-Service (SaaS) platform that facilitates communication, document generation, and workflow automation between motor carriers, brokers, and shippers. Tempus is NOT a freight broker, freight forwarder, motor carrier, or party to any transportation contract. Tempus does not arrange transportation of property, does not hold an FMCSA Broker Authority (MC number issued under 49 CFR Part 371), and does not receive, hold, or disburse freight payments.
1. Acceptance
2. Nature of the Service
Tempus provides the following software functionality:
- Load board listing & search
- Bidding / counter-offer workflow between users
- Auto-matching algorithms and AI suggestions (informational only)
- Rate confirmation & invoice document generation (templates only)
- Email / messaging dispatch between users
- Optional "Auto-Confirm on Your Behalf" feature — when enabled by a user, Tempus acts solely as the user's software agent, executing their pre-configured rules. The user remains the principal in all communications and contracts.
Tempus does not:
- Accept or arrange transportation in interstate commerce on its own account
- Take title, custody, or possession of freight
- Process freight payments between brokers and carriers (payments are made directly between the parties)
- Guarantee load availability, rate accuracy, or payment from any third party
3. Payment Flow
All freight payments flow directly between the shipper/broker and the motor carrier outside of Tempus. Tempus does not hold customer funds in trust, does not maintain an FMCSA Broker Surety Bond (BMC-84/85), and does not act as an escrow agent.
The only payments Tempus collects are software subscription fees billed directly to the subscriber (carrier, dispatcher, or shipper) via Stripe. These fees are for use of the software platform only and are unrelated to the value of any freight transaction moved through the platform.
4. User Responsibilities
- Carriers must maintain valid MC/DOT authority, insurance, and equipment in compliance with FMCSA regulations.
- Brokers must maintain their own Broker Authority, surety bond, and FMCSA compliance.
- Users are solely responsible for the accuracy of information they post, including rates, equipment, and pickup/delivery details.
- Users must pay carriers directly for freight moved. Tempus is not liable for non-payment by any user.
5. No Brokerage Liability
Tempus is not a freight broker (49 USC § 13904) and assumes no liability for freight contracts entered into via the platform. All freight transactions occur directly between shippers/brokers and motor carriers.
Platform Description: Tempus Dispatch LLC is a technology platform and carrier dispatch agent only. It is not a licensed freight broker. All freight transactions are between shipper/broker and carrier directly.
5a. Carrier Commitment Policy
Carriers who accept or are auto-confirmed onto a load are bound to that load as the principal. To protect brokers and shippers from no-shows:
- Carriers must provide a minimum of 4 hours' notice of inability to cover a confirmed load.
- Failure to provide adequate notice results in a Trust Score penalty.
- A 3rd "Cannot Cover" event within 30 days automatically disables Auto-Confirm and triggers a suspension warning. A 4th event may result in account suspension.
5b. Platform Liability Cap & Re-dispatch Guarantee
In the event a carrier fails to cover an auto-confirmed load, Tempus Dispatch's sole obligation is to source a replacement carrier within 30 minutes from its pre-vetted backup queue. Tempus does not assume financial liability for the underlying freight contract, late fees, lost cargo, or downstream damages of any kind.
Re-dispatch Guarantee: Tempus guarantees re-dispatch to a qualified backup carrier within 30 minutes of coverage failure on any auto-confirmed load. If all queued backups decline or no qualified backup exists, the load is flagged for manual intervention and the founder is notified immediately.
Because Tempus does not arrange transportation for compensation, it is not subject to 49 USC § 13904 (Broker Authority) or the bonding requirements of 49 USC § 13906. Any claim arising from a freight transaction (non-payment, cargo loss, damage, delay) must be pursued between the broker/shipper and the carrier directly. Tempus is not a party to and shall not be joined in such claims.